top of page

Return and Refund Policy

Last updated: Jan 19, 2023

Thank you for contacting berberenglish.

If, for any reason, you are not completely satisfied with a course,we invite you to review our policy on refunds and returns.

The following terms apply to any service and/or product You purchase from Us. 

Interpretation and Definitions


The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to berberenglish.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to berberenglish, accessible from

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such an individual is accessing or using the Service, as applicable.

Your Lesson Cancellation Rights

  • You are entitled to cancel Your Order (online recorded course) within 7 days from the moment you made your payment without giving any reason for doing so.

  • The deadline for cancelling an Order (online recorded course) is 7 days from the date AND time on which You paid or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

  • Packages and lessons on sale cannot be refunded.

  • If you reschedule or cancel a private lesson with less than 24 hours’ notice, then you will be charged for the lesson.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

bottom of page